Oc Nannies Reviews

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julia moreno nanny service experience husband family week children orange daughter
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Total scam

Update by user Aug 24, 2018

This issue was resolved . The company contacted me and resolved the issue and offered to get a new nanny and refund the money charged and also let us know the nanny had not been honest with them and they did not know she was going to quit and get another job .

Original review posted by user Aug 02, 2018
The company is a total scam . Don’t vet the candidates give you people who they know don’t match you only to charge you non-refundable fee and get you into agreement . Our nanny admitted she never wanted to work the schedule and left within a week but the company pushes them to take the job . Stay away big rip off
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ID
#1319464 Review #1319464 is a subjective opinion of poster.

Thank you for your apology

Dear Sybil, We thank you for your apology, however this message still may be misleading to our potential clients as you still have not clarified the fact that you found this person through CARE.COM and not through OC Nannies. Furthermore, we have no recollection of providing you with a reference. I am sorry that you did not take the time to check the nanny's references which is what we always advice when people call us about one of our registered nannies. What better than talking directly to the families where this nanny had worked. The fact is, you hired this person through CARE.COM. We would've rather you not post this new comment, continuing a dialog which should not have even existed in the first place. Something that represented our agency in a false and bad light to prospective clients. We cannot be held responsible when a nanny that registered with us years back, goes outside our agency to find work. Had you worked with our agency, we would've gone well beyond a simple work history reference and performed a current full background check and performance review with their most recent employers, among many other checks we do as a full service agency for our clients. These thorough checks would have no doubt resulted in an increased chance of discovering something amiss with this person. We agree with you, do your research, and better yet, use our services to ensure the highest quality research and checks possible on someone that will work with your family, rather than using an online service as you did. We now regret that there is yet another misleading post by you. We appreciate you taking steps to get your original post removed, but you also need to remove this one and all the other comments you posted. I am sorry you suffered due to hiring this nanny and thank you for trying to make things right with our agency. We wish you and your family the very best.
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1 comment
#1228464

Here is my wish. I am in desperate need of a nanny from my twins.

My wish is that my comments will not deter you from accepting my business in the future. It is a well-known fact that OC nannies is the best in the business.

I sincerely apologize, and I would never do anything to purposely hurt such a wonderful business. Thank you.

ID
#930414 Review #930414 is a subjective opinion of poster.
Location
Mission Viejo, California

Oc Nannies - Review in Kindergartens and Nurseries category from Riverside, California

I created a post, in which I blamed OC nannies for giving me a reference on a nightmare nanny. I am in the process of taking the necessary steps to have this post removed, as OC nannies is not to blame for my poor judgment in hiring. This is a family business, and I would like to publicly apologize for any damage I may have done by blaming them for giving a reference that, to the best of their knowledge, was true and accurate. I was negligent in not digging deeper into this persons background. I was a new mom, I had no idea what I was doing when I was hiring a nanny, and this person themed so nice, normal, and balanced, that one phone call to OC nannies giving her a good recommendation was enough to sell me on this nanny, simply because OC nannies has such a great reputation in orange county. Please bear in mind that it's not as simple as just hitting delete. This comment may remain for a while, as I have to have a notarized letter sent in to this company before they will remove it. This letter will be notarized on Monday, and I hope that OC nannies can forgive me for blaming them for giving a good reference, and for me allowing that single reference to make my decision about hiring. I have many friends who have used OC nannies, and have heard breve reviews about their service. Again, please disregard my review. I was very heated that evening, because my husband and I discovered something about this nanny that neither one of us knew, and we were both furious. It's hard for me to believe some of the wicked things she did, and I lashed out at the wrong entity, because again, I blamed them for trusting that reference. It was 100% my fault, and it's important to anyone who reads this review and the one prior to it remembers that. And, here's a tip for all of you first time moms, or those inexperienced with hiring a nanny. Do your research! Thank God it ended as best as it could be, and that she resigned on her own. Once again, I would like to take this opportunity to apologize to OC nannies for any distress that I have caused you.
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1 comment
#1222104

We thank you for your apology, however this message still may be misleading to our potential clients as you still have not clarified the fact that you found this person through CARE.COM and not through OC Nannies. Furthermore, we have no recollection of providing you with a reference.

I am sorry that you did not take the time to check the nanny's references which is what we always advice when people call us about one of our registered nannies. What better than talking to the families where this nanny worked.

The fact is, you hired this person through CARE.COM. We would've rather you not post this new comment, continuing a dialog which should not have even existed in the first place.

Something that represented our agency in a bad light to prospective clients.

This nanny had registered many years prior to your phone call,

and we had not worked or talked to her in many years. Had you worked with our agency, we would've gone well beyond a simple work history reference and performed a current full background check and performance review with their most recent employer, among many other checks we do as a full service agency for our clients. These thorough checks would have no doubt resulted in an increased chance of discovering something amiss with this person.

We agree with you, do your research, and better yet, use our services to ensure the highest quality research and checks possible on someone that will work with your family, rather than using an online service as you did. We now regret that there is yet another misleading post by you.

We appreciate you taking steps to get your original post removed, but you also need to remove this one and all the other comments you posted. I am sorry you suffered due to hiring this nanny and thank you for trying to make things right.

ID
#928834 Review #928834 is a subjective opinion of poster.
Location
Riverside, California
New Reviewer
Update by user Sep 24, 2016

By the way, to OC nannies, while I don't blame you completely, I do please some blame on you for telling me this woman was eligible for rehire. There is a reason she has a seven year gap on her resume. I beg of you, if she ever comes crawling back to you for a job, do...

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12 comments
#1231879

This is going to stop now!!! I am completely in shock by ever being in your home, and reading such horrific lies.

There is no 7 gap in my resume. I took Maris to patk every day on my morning run every neighbor can verify. I never touched your dogs I cleaned up *** every morning on floor from them and nothing else. I have photos on my phone of beer cans in bushes by you.

I have photos of me stocking your bathroom sink with coors light. You are a complete and utter alcoholic. You are completely crazy absolute liar and will stop at nothing in trying to destroy me. I gave you a 2 week notice to get away from you.

You denied it and I said fine Im packing. You then got smart and paid me. No one demanded anything from you!!! I left my tv clothes hamper photos on wall and much more to get away from you.

This has gone further into the trenches of pshyco with you. My ex Husband is not surprised though. When he installed the lock on my bedroom door he said you should just get out. You always do good by children but she is a mad mad woman.

You are so dilussional. You even told me your Husband broke your spleen in an angry fight while you were drunk.

Who ran from who?!! I made a huge mistake walking into your home.

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Resolved
ID
#907363 Review #907363 is a subjective opinion of poster.
Location
Chatsworth, California
Service
Oc Nannies Nanny
Reason of review
Poor customer service

OC Nannies is an outstanding agency

OC Nannies is a company with integrity. I highly recommend OC Nannies to any family looking for a company providing these services that they can trust and have confidence in. As a mom, I have been very impressed by this agency. They are professionals and they treat you with respect. They have been trustworthy and ethical in all their dealings with me, my husband and the nanny they provided us. Everyone in their office has been very helpful, respectful and has consistently offered great advice. I am very happy with our nanny and my children adore her. If you are looking for an agency that provides everything they say they offer, an agency that delivers what they promise and an agency you can trust, then you should call OC Nannies. You will not be disappointed.
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ID
#862503 Review #862503 is a subjective opinion of poster.
Location
San Juan Capistrano, California
Service
Oc Nannies Nanny
Pros
  • Quality of choices
  • Staff knowledge available nannies
Reason of review
Good quality
New Reviewer

Very satisfied with OC Nannies professionalism

Update by user Jun 08, 2016

The Nannies that was introduced to were truly exceptional. I couldn't be happier with my wonderful Nanny. My daughter loves her and she will forever be a part of my family.

Original review posted by user Jun 08, 2016
I contacted OC Nannies to get a Nanny when I needed to go back to work. OC Nannies was very professional and went out of there way to find the perfect Nanny to care for my young daughter. I was very skeptical to use a service and put the care of my daughter in a the hands of a stranger. The OC Nannies staff put me completely at ease. The experience of the Nannies that I was introduced me to were exceptional. They were all patient experienced and kind. Inhad such a hard time choosing the right one, but it is now two years later and I couldn't be happier.
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ID
#862493 Review #862493 is a subjective opinion of poster.
Location
Mission Viejo, California
Service
Oc Nannies Nanny
Pros
  • Staff knowledge available nannies
  • Patience of staff
  • Quality of choices
Cons
  • Difficulty of making selection
Reason of review
Good customer service

OC Nannies NEVER placed Julia Moreno with these families

OC Nannies NEVER placed Julia Moreno with these families. The lady that wrote the review that says Julia worked for her for 10 years hired Julia Moreno because her friend introduced her to her. Julia had worked for her friend for 1 year and when her friend moved to the bay area, they recommended Julia to them. These reviews can be very damaging to a company that has worked so hard to build an excellent reputation after 34 years in business. OC Nannies has been nominated twice by Parenting Magazine and parents choose OC Nannies as the best agency in Orange County. You can look this up. Also OC Nannies was nominated in the Women Business journal for excellence. www.ocnannies.com I understand these families want to worn families about their bad experience and they should speak up. The lady that wrote this review is a very nice lady but I don't understand why she mentions OC Nannies in her review. We had nothing to do with this. If you have any questions about these reviews please fell free to contact me at OC Nannies. Manager.
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ID
#862444 Review #862444 is a subjective opinion of poster.
Location
Mission Viejo, California
New Reviewer

Julia Moreno - Child Neglect - Nanny - Julia Moreno (Davila)

Julia Moreno is not fit to be a Nanny. She neglect my kids and the kids of her previous employer of 9 years, who fired her for it. When people are afraid to speak up, for fear of retaliation, it causes the next family to be put in danger. So, even though she may attempt to strike back in some way, I feel it is my responsibility to report, in a public forum, the abuses my family endured by making the mistake of hiring Julia Moreno as our Full Charge House Manager in Orange County. I will summarize and then I will provide details. Julia Moreno endangered my two year old daughter. Julia Moreno, who came here from El Salvador, hired some of her friends to do housework in my home, telling us they were here legally, only to discover that her friends had snuck into the United States from Mexico illegally. Julia Moreno disclosed more than I want to know about the personal lives of the family she worked for prior to us, including their marital problems, financial activities, approximated net wortt, how their marriage was diong and how badly she felt they were ignoring their children. A our House Manager Julia Moreno called in sick often and expected to be paid, even though she was only with us a short period of time. Soon after hiring her we found out that she was unwilling to do the very job she was hired to do. She wanted housekeepers to clean and asked me to hire a nanny to look after my kids. She then fired that nanny and lied to us, saying that she just mysteriously quit. She did the same thing with our gardener. Too often we were starting to have to walk on eggshells, as she was easily set off and becoming increasingly more abrasive, whenever she was asked to do laundry or to prepare food a certain way. She had an idea of how we should live our lives and run our family and she would throw a fit if we did not conform to that. Julia Moreno tried to turn husband and wife against each other, in order to get out of doing work, which is something we later discovered she had done with the family she worked for before. In fact, she did it in the exact same way. If you hire Julia Moreno, it is my personal opinion that you are bringing into your home someone who is a liability. Your children will not be properly fed. You will be lied to. There will be a lot of drama. She will snap and you and she will snap at your children. But at first, she will be very sweet and agreeable. And we fell for it. And now my children are devastated that she is suddenly gone as she quickly made them feel like she was their grandmother, only to later snap at them, tune them out, feed them junk food, send a child to school without breakfast and then abandon them. We recently learned she was running some kind of scam with her ex husband. She wanted to be paid in cash in order to avoid having to pay her share of the child support, for her minor child, after their divorce. She asked me to report that she only earned $500 a week, to the IRS, to help her with this. I of course will not be a party to this type of fraud. We hired Julia Moreno through a service. She informed us that they were personal friends and were not going to charge us one month of her pay, in order to hire her. As it turns out that is not true. Julia Moreno lied to us. We now owe that company $6,000 (one month’s pay). One of the most common sense things anyone knows who has worked with children is that you never take anything personally. When my two year old yelled “No” at Julia Moreno, she turned her back on her and stormed out of the room, leaving our 2 year old baby standing on a tall counter all by herself. My wife and I are professionals and we are busy. We take full responsibility for making the mistake of trusting Julia Moreno with our child. It was the pediatrician who revealed to us that the baby was being fed junk food, instead of the fresh and non-processed food we instructed Julia Moreno to serve her. I realize to some we may sound like pampered people. And perhaps this is true. But we love our children and we are horrified to learn that someone was mistreating our baby. Julia Moreno told us that, at the last house she worked out, the parents were “trust fund brats” and that she “basically ran the house and raised their kids for them”. It became clear that she had a serious attitude problem about us not giving her full autonomy and instead having very specific guidelines about what the children were allowed to eat. We found she was actually hiding food. In the morning she would often simply not feed the children at all, or else she would give them junk food, rather than have to actually cook. The baby was so sick to her stomach, she was crying for days before we started to put this together. I feel so badly for my little girl. Our children’s safety and health are very important to us. We both feel sick and guilty for allowing someone into our house who would endanger them the way that Julia Moreno did. That was a close call. Fortunately someone brought this to our attention before the baby got sicker. I am saddened and angry that someone would mistreat our toddler so badly. How can anyone be so cruel. If anyone hires Julia Moreno to care for their kids, this is what they're getting in to. And this is why I am writing all of these reports. I owe it to the children she has not harmed... yet. Throwing away clothes after ruining them by washing them on the wrong temperature is something I can let go of. But neglecting my baby is not. If I’m paying someone $75k per year to run my house, I should not have to walk on eggshells because of their moods. I should be able to turn my back for a moment and know that my children are not going to miss a meal. I should not have to worry that my family’s personal business is being gossiped about. I should be able to trust that the job I hired her to do is actually being done and I should never be lied to, in order to hook her friends up with jobs, only to find out that I am possibly hiring illegal aliens. It is my personal opinion that, if you interviewed Julia Moreno for a House Manger or Nanny job, you would wonder how anything I am saying her could possibly be true. But if you hire her, you will find ou the hard way. I only wish that one of the families she worked for, had posted type of review online, to warn other people – if for no other reason than to protect children. This is not revenge. This is me taking responsibility to warn the next family, to protect your children and your privacy, even though I may face some sort of backlash as the result of this, as she does know intimate details about our family. When a baby is getting sick all the time, is too cold, not having her diapers changed and becoming malnourished, that is something that must be taken seriously. Julia Moreno is not someone who should be trusted in anyone’s home, or with anyone’s children or privacy, in my opinion, based on my experience as her former employer. I am profoundly sad and profoundly angry. I have reached out to her previous employers to let them know what private information about their personal lives was disclosed to us, so that they can protect themselves. I am exploring my legal options to make sure that Julia Moreno is restrained from violating my family’s privacy as well reporting her to Child Services.
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3 comments
#1215530

I can understand your frustration, sir. Christi Larsen Davies pool of a similar stand on ice.

I never wanted a live in nanny for one child. I was working part-time as a registered nurse, and working on my masters degree. She used OC nannies has her last reference, whom she had not worked for for over seven years. In fact, she had no references for a seven-year period.

Although I did not want a live-in, I have found her sweet, and charming, and I was semi-desperate, so I let her move in, I can stret husband's wishes. She was here for only four months, but they were the most tomorrow Thewis months of our lives. She is a squatter. She only needs a place to live.

I think my credit was better than hers when I was 10 years old. Nobody would give her a loan for a stick of gum, which is why she couldn't get an apartment. We installed a nanny cam around three months, and I found her kicking my dogs, little chihuahuas, and now I understand why they were so afraid of her, and I feel terrible. I would at home five out of seven days per week, because my school is online.

I always stayed iin my room to study. She was technically on the clock from seven until 3 PM. My daughter took two 2 1/2 hour naps per day, so that left Christi with three hours to take care of her. Knowing that I was home, she would take my credit card, because I paid for all of her groceries, and she will go grocery shopping, and run other errands that she needed to do.

And she would come home and do her laundry, and other things that needed to be done for herself. While on the clock, I might add. At 2:59 PM every day, and return very late at night. Come Friday, same thing, 259, she was out the door, and she just took off for the weekend.

We had to medical emergencies for me while she was living with us, but she was "unable" to come and help us. Thank you for the information on Ms.

Marie know. I hope you'll take the information on Christi Davies very seriously as well.

#1197127

There is no such thing as "too much money". And that is besides the point.

What matters is that a toddler was being neglected by her paid caretaker.

Whether you like it or not, "Lil Butler" (previous commenter) not everyone in the world has the same amount of resources. Those with more hire House Managers, Nannies, Maids, Gardeners, Drivers, Tutors, etc.

You may object to that, but it has nothing to do with the subject at hand.

The fact is that a caretaker turned out to be a danger to children. Period.

#1082280

You people have too much money.

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ID
#585370 Review #585370 is a subjective opinion of poster.
Location
Laguna Beach, California
Pros
  • Only have one branch
Cons
  • Negligence
Reason of review
Poor customer service
Loss
$30000

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